Política de reembolso

IS IT POSSIBLE TO CHANGE OR RETURN A ITEM?

If you are not satisfied with your purchase, you have 14 days to process a change or return.

To make any change or return, the garment must be unworn and unwashed, it must also have the tags and be in its original packaging.
HOW CAN I CHANGE OR RETURN A ITEM?

You have 7 days from the day you receive your purchase, to send us an email saying that you want to make a change or return.
Send the items back within 14 days.

You should consider using a trackable shipping service or buying shipping insurance. We do not guarantee that we will receive your returned item.

Once your return is received and reviewed, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within a few days.

Mail: info@lantoki.es
Shipping address: Calle Doctor Dou 15, 08001 Barcelona, ​​Spain.